Policies

Custom Orders:

Bridal or other custom orders are encouraged! We love helping you create the perfect baubles for your wedding, special event, or as a gift for your loved one. Contact katopopstudio@gmail.com with the subject line “Custom Order” and we’ll get back to you ASAP!


Shipping Policy:

Items are shipped via USPS First Class Mail with Tracking and Insurance at the expense of the purchaser. If you’d like to upgrade to rush shipping, we’ll use USPS Priority Mail or Priority Mail Express for overnight delivery. Shipping will be calculated based on your ZIP code. Please allow two weeks for fulfillment as most pieces are made-to-order.


Return Policy:

If for any reason you are unsatisfied with your purchase, you may return your order within ten days of purchase with a 15% restocking fee applied to the returned item or items.


Wholesale & Consignment:

Kato Pop Studio will happily work with your shop on wholesale or consignment terms! Please email katopopstudio@gmail.com for our policies